Privacy Policy

Last updated: February 3, 2026

1. Introduction

SyncFlow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Shopify application.

2. Information We Collect

When you install and use SyncFlow, we collect:

  • Store Information: Your Shopify store name, domain, and email address
  • Order Data: Order details including order numbers, amounts, fees, and status from your connected sales channels
  • Connection Data: OAuth tokens required to sync data from Shopify, Amazon, and Etsy

3. How We Use Your Information

We use the collected information to:

  • Sync and display your orders from connected sales channels
  • Calculate platform fees and net revenue
  • Generate CSV exports for your accounting software
  • Provide customer support
  • Improve our services

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase for data storage with row-level security policies. Access tokens are encrypted and stored securely. We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. If you uninstall the app, we will delete your data within 30 days unless required to retain it for legal purposes.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format

7. Third-Party Services

SyncFlow integrates with Shopify, Amazon, and Etsy. Your use of these platforms is governed by their respective privacy policies. We only access data necessary to provide our order syncing services.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: adam@argora.ai
Company: Argora

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